Frequently Asked Questions

What is Crystal Light Therapy?

This therapy has been called Fusion Light Therapy, Colour Therapy, Phototherapy, Photodynamic therapy, Photostimulation and Photo Medicine. The true definition is defined as a therapeutic physical modality using photons (Quantum Energy Packets) to promote pain relief, tissue repair and increased circulation.

Are there side effects from light therapy?

There are no known contra indicators with fusion light therapy.

I get confused by the many claims made by laser and light therapy device companies. What should I be aware of?

You should check the following: wavelength, light source (coherent or non-coherent), monochromatic or polychromatic and consider what you will use the device for in your practice. For medical/biological purposes the science is available to support wavelengths between 600nm and 950nm, as applicable, in most cases. 670nm is considered by some medical research to be the ‘wellness zone’.

Who can use Theragem™?

All persons must be a licensed and certified healthcare provider. To use Theragem on another person you must be a licensed and certified healthcare provider.

Do you provide training?

Yes, we provide basic and advanced training with certification. We also recommend that all practitioners attend our world conference once a year.

Do you provide a warranty? And how does it work?

Yes, a one-year warranty comes with the purchase of equipment. We also offer a three-year extended warranty for an additional fee for the T1002 Professional. Please enquire for information on the extended warranty. All parts and labour are covered. Shipping is at the expense of the equipment owner.
The newly developed T1005 Clinique and the N1001 Encoder offer a Warranty Card whereupon registering your device you will have an extended three year warranty period.

Has Theragem been approved by the Health care regulators?

Yes, Theragem is fully tested to European CE standards and is FDA registered.

Is colour light therapy and Fusion Light therapy accepted and recognized by the medical and scientific community?

Yes, colour therapy and fusion light therapy has been accepted and used for many years. Many researchers at top universities and hospitals are conducting research studies for pain, wound healing, cancer, and many other areas of interest in biological medicine. Nasa, Harvard, MIT, University of Wisconsin are just a few examples.

Have clinical studies been conducted?

Yes, the findings to date have produced very positive results and show great promise for the future. See referenced scientific literature on the website under Research and Development – Scientific Articles.

What is the practitioner's billing rate per session?

This can vary but the average fee per session is $75.00. Most patients will require a series of treatments for optimal results.

What is the therapist’s billing rate per session?

Depending on certain factors like country, regions, cities and even waiting lists of each clinic/therapist this can vary. Most patients will require a series of treatments for optimal results. Contact your local certified Theragem therapist for full details.

Can I harm the patient by using the wrong Gemcups, therapy, intensity or duration?

No, you cannot. Firstly, the patient is most likely to be able to feel discomfort during treatment the session if you are not using the correct protocol for their condition. In this case, you can reverse the first protocol by using the opposing Gemcup, e.g. the coolness of emerald and sapphire oppose the heat of diamond and carnelian or ruby. Secondly, only the gems come into contact with the electromagnetic frequencies – the clients skin does not. The fusion light that does touch the patient's skin or clothing is cool and low intensity. Finally, even with several hours of therapy, this therapy would remain completely safe for the client.

I have heard about electromagnetic waves being emitted from microwaves and mobile phones. Are these the same as those emitted by Theragem?

There is a wide spectrum of electromagnetic waves, or frequencies constantly present around us - hundreds of radio station signals for instance - and these are deemed to be safe. Those emitted by microwaves and mobile phones are at the potentially dangerous end of the spectrum, whilst those emitted by Theragem are safe and match levels already naturally present in the human body and are even lower than those emitted by radio stations. The reason why we administer them to the body is to correct imbalances in the body's natural electromagnetic state and return it to naturally healthy energy levels. In laboratory tests, the field strength of Theragem was shown to be lower than that of a kitchen radio; it is completely harmless and is actually beneficial when administered to the body.

The unit will not switch on. What can I do?

Check that all leads are connected properly and that the mains socket and unit switch are switched on. If this does not cure the problem, please return the unit and heads to Medica Health International Ltd. There are no user serviceable parts in the unit.

Do the gemstones ever need changing?

No, the gemstones will outlast the equipment.

If my Theragem breaks down, how long will it take to mend?

Medica Health is committed to supporting the work of therapists who purchase and use its equipment. We will always do our best to repair and return your Theragem equipment within 72 hours of receipt by us.

Will the stand wear out?

The stand has many mechanical parts and though we expect them to last for many years, they may eventually show signs of wear. Wear will be evident by the inability to correctly tighten to keep bars, etc in place. If this is the case, then a new stand can be purchased, relatively inexpensively, from Medica Health International Ltd. A basic, additional, single Gemcup stand can be purchased if you wish to carry out treatment to use Theragem on two areas simultaneously. This can be useful in cases of back and arthritic pain. Please contact Medica Health International for prices.

If you have any further questions about the Theragem or its accessories, please contact your nearest Sales Point.

DISCLAIMER: Medica Health International Ltd is committed to discovering, designing and introducing leading-edge wellness equipment world-wide. Any and all products offered by Medica Health International Ltd are intended to complement, not replace, the various therapies offered by your own licensed physician or healthcare professional. Our equipment is not intended to diagnose or cure any ailments or afflictions. Product images shown in this document may vary slightly from the actual device due to individual country regulations and our on-going commitment to quality and R&D. MFG may not be legal in your state-county-country therefore please check with your local-national authorities before unlocking MFG. Medica Health International Ltd cannot be held responsible for improper use.